@extends('layouts.admin') @section('title', __('Support Ticket')) @section('page-title', __('Support Ticket')) @push('styles') @endpush @push('scripts') @endpush @section('content')

{{ $ticket->subject }}

#{{ $ticket->id }} · {{ $ticket->customer?->full_name ?? '—' }} ({{ $ticket->customer?->email ?? '—' }})
{{ __('Back') }}
{{ __('Status:') }} {{ ucfirst($ticket->status) }}
{{ __('Priority:') }} {{ ucfirst($ticket->priority) }}
@admincan('admin.support_tickets.edit')
@csrf
{{ __('Update') }}
@csrf
{{ __('Update') }}
@endadmincan
@foreach($messages as $message) @php $sender = $message->sender; $isCustomer = $sender instanceof \App\Models\Customer; @endphp
{{ $isCustomer ? ($ticket->customer?->full_name ?? __('Customer')) : __('Admin') }}
{{ $message->created_at->diffForHumans() }}
{!! $message->body_for_display !!}
@endforeach
@admincan('admin.support_tickets.edit') @if($ticket->status !== 'closed')
@csrf
@error('body')

{{ $message }}

@enderror
{{ __('Send Reply') }}
@endif @endadmincan
@endsection